The Minnesota Office of Ombudsman for Long Term Care is recognizing Minnesotans who volunteer to advocate for the rights of residents in long-term care facilities as part of Resident Rights Month in October. Each year the National Consumer Voice for Quality Long-Term Care designates the month as an opportunity to focus on and celebrate the awareness of dignity, respect and rights of each resident.
At no cost to residents and their families, the ombudsmen advocate for residents in assisted living, residential care, nursing facilities and adult foster care facilities. The office helps to resolve disputes, complaints and problems relating to quality of care and services, quality of life, rights violations, access to services and service termination, discharge or eviction.
People interested in volunteering to be ombudsmen or who would like to reach an ombudsman may call the Office of Ombudsman for Long-Term Care, a program of the Minnesota Board on Aging, at 651-431-2555 or 800-657-3591.
Certified ombudsmen in our area include Elizabeth Spohr and Dorothy Chizek of Morris. Charlotte Hanson and Jane Kill of Alexandria, Kathy Nornes and Betty Clark of Moorhead, and Jay Fier of Donnelly. These volunteers were formally recognized at a July event during the Age & Disabilities Odyssey Conference, sponsored by the Minnesota Department of Human Services and the Minnesota Board on Aging, in Duluth.